Your information

Privacy Policy

Last updated: August 19, 2026

The short version

We collect what an order requires and little else. We never sell personal information. Card numbers never touch our systems. Buyer identity on orders that reach us from Amazon or TikTok Shop is deleted within 30 days. Every marketing email we send has a working unsubscribe link, and it works the first time.

The rest of this page says the same things in more detail.

Who we are

Styllian is a Las Vegas, Nevada company selling premium horse shampoo at styllian.com and through the Amazon and TikTok Shop marketplaces. When this policy says “we,” it means Styllian. Questions about this policy, or any request concerning your information, can be sent through the contact page. A person reads every message.

What we collect

When you place an order on styllian.com: your name, email address, shipping address, phone number (optional), and the contents of your order. This is the information a parcel needs to reach you and a receipt needs to be honest.

Payment details go to Stripe, not to us. Checkout is processed by Stripe, a PCI-compliant payment provider. Your card number is entered on Stripe’s systems and never touches ours; we receive confirmation that payment succeeded and the last part of the card number for your receipt, nothing more. Stripe’s handling of your details is described in Stripe’s privacy policy.

If you create an account: your login email and password (stored hashed; we cannot read it), and your order history so you can see it too. An account is optional; guest checkout works.

If you join the newsletter: your email address and the fact that you signed up from our site. Nothing else.

If you leave a review: the name you choose to display, your email address (used to check whether the review comes from a verified buyer, and never displayed), and what you wrote.

If you write to us: your message and contact details, along with technical details of the submission (IP address and browser signature) that help us keep automated spam out of the inbox.

Automatically: like nearly every website, we use cookies that keep you signed in, keep your cart yours, and protect forms from forgery. We also use Google Analytics to understand how the site is used and whether our advertising leads to real orders. Analytics data reaches us in aggregate; we use it to count and improve, not to identify you.

How we use information

  • To fulfill orders: confirmations, packing, shipping, delivery updates, and receipts.
  • To answer when you write to us.
  • To ask, once, whether you would review a product you bought. We do not invent reviews, so real buyers are the only source.
  • To send the newsletter and occasional service or win-back email if you are a customer or subscriber. Every one carries an unsubscribe link honored immediately, and the unsubscribe headers your email provider’s own button uses.
  • To measure which of our advertising produced real sales, in aggregate.
  • To keep the site secure: rate limiting, spam filtering, and fraud prevention.

We do not sell personal information. We do not share it for anyone else’s marketing.

Orders that reach us from Amazon and TikTok Shop

When you buy Styllian on Amazon or TikTok Shop, the marketplace shares limited order details with us so we can keep inventory and accounting straight: the marketplace’s order number, what was bought, the amounts, the destination city, state, and ZIP code, a buyer name, and, for Amazon, an anonymized relay email address rather than your real one.

We treat that data under the marketplace’s own rules, which are stricter than most privacy laws:

  • Buyer identity is deleted within 30 days of the order. Name, email, phone, and any street address are erased on a daily automated schedule. What remains is a de-identified order record (order number, items, amounts, city/state/ZIP), kept for accounting and tax purposes.
  • Marketplace buyer information is never used for marketing. No newsletter, no review requests, no advertising audiences. It is used to fulfill our obligations around the order, and then its identity is gone.
  • Amazon order data is handled in accordance with Amazon’s Data Protection Policy.

When we share information

We share personal information only with the services that operate the store, and only what each needs to do its job:

  • Stripe: payment processing.
  • Amazon: as the delivery carrier for styllian.com orders: your name, shipping address, and phone number are shared to book the label and the pickup that brings the parcel to you.
  • Amazon Web Services: hosting and email delivery. Our systems and encrypted backups live there.
  • Google: analytics and advertising measurement, as described above.

We may also disclose information if the law requires it, or to protect the rights and safety of our customers and our business. If Styllian is ever acquired or merged, customer information would transfer with the business under this policy’s protections.

How long we keep it

  • styllian.com orders: kept while you have an account and as long as tax and accounting law requires. If you ask us to delete your data, we remove what the law does not require us to keep.
  • Marketplace buyer identity: deleted within 30 days, as described above.
  • Newsletter addresses: until you unsubscribe.
  • Contact messages: as long as needed to resolve them.
  • Backups: encrypted, and automatically expire within 30 days, so deleted data leaves the backup cycle too.

Security

The site is served entirely over HTTPS. Passwords are stored hashed. Payment card data never touches our systems. Access to order data is restricted to the people who need it to run the store, administrative access requires strong authentication, and backups are encrypted. No system is perfectly secure, but we build to the standard we would want our own information held to.

Your choices and your rights

  • Marketing email: every message has an unsubscribe link that works immediately. An unsubscribe link in an old email still works.
  • Access, correction, deletion: write through the contact page and we will show you what we hold, fix what is wrong, or delete what the law does not require us to keep. We will respond within 45 days.
  • Nevada residents: Nevada law (NRS 603A) gives you the right to direct a website not to sell your personal information. We do not sell personal information, and will not; you may still register that direction through the contact page and we will honor and record it.

Children

Our products and site are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

Changes to this policy

If this policy changes in a way that matters, we will update this page and change the date at the top. We will not quietly weaken it.

Contact

The fastest route is the contact page. We reply within one business day.